Unified Social Inbox

Manage WhatsApp, Facebook & Instagram DMs in one powerful inbox

One Inbox, All Conversations

Stop switching between multiple apps and browser tabs. EZCart's unified inbox brings all your customer conversations from WhatsApp, Facebook Messenger, and Instagram DMs into one streamlined interface. Respond faster, stay organized, and never miss a message.

Key Features

Multi-Channel Support

Connect WhatsApp Business API, Facebook Messenger, and Instagram DMs in one unified inbox.

Team Assignment

Assign conversations to team members, track who's handling what, and collaborate with internal notes.

Smart Notifications

Get notified of new messages, mentions, and important events. Never miss a customer inquiry.

Labels & Filters

Organize conversations with custom labels, filters, and search to find exactly what you need.

Benefits

  • Respond 60% faster by eliminating app switching
  • Never miss a message with unified notifications
  • Improve team coordination with assignments and internal notes
  • Track conversation history across all channels in one place
  • Scale your customer support without scaling your team